JOB DESCRIPTION
Position: Communications Operator (911 Operator/Dispatcher)
Salary: Communications Operator
$36,000-$45,802.05
Communications Dispatcher:
$40,000-$58,398.79
Deadline: Until Filled
Location: Kissimmee FL
A Communications Operator (911 Operator/Dispatcher) is a Public Safety Telecommunicator that is responsible for answering, processing, prioritizing, and dispatching incoming emergency and non-emergency calls for service using a computer-aided dispatching system. A Communications Operator is an essential part of the First Responders team that receives calls from the public concerning law enforcement, fire, or medical emergencies. The Communications Operator evaluates the situation and decides which services to utilize by relaying instructions, asking questions, and obtaining pertinent information. The Communications Operator will then notify the appropriate field personnel (Deputies, Firefighters, EMT’s) of where to respond via radio while providing pertinent information about the call for service while entering data into the computer-aided dispatch system. This position requires dedicated personnel that have the ability to handle and manage emergency situations, work within a fast-paced environment, and have the ability to multitask. This position is highly rewarding by providing help to our citizens and visitors when they need help the most.
